Shipping Rates & Payments

Shipping

Australian Shipping

What shipping options do you offer?

We use Sendle as our carrier.

How much does shipping cost?

Our shipping rates are the same regardless of order size. 

Australian orders ship for the flat rate of $12.00.

International Shipping

Please  get in touch as we assess on a case by case basis.

Processing and Delivery Times

Delivery times will vary depending on your location, please contact info@keepcollections.com.au. if you require more specific detail.Please allow extra time for deliver of your order at busy times like Christmas and Easter.

Our courier service takes 1-5 days to deliver to most parts of Australia.

Order Changes

Can I add extra items to my order?

Yes! Please contact us at info@keepcollections.com.au to discuss changes to your order.

Failed Order Deliveries

What happens to ‘Return to Sender’ and ‘Carded’ parcels?

Please take care to enter the correct address details when you place your order and follow your tracking number when your product is sent. If a parcel returns to us marked ‘Return to Sender’ or is ‘Carded’ by our Courier company, there is a $25.00 processing and re-posting fee to send it to you again.

Payments

Currencies

Keep Store Collections is an Australian owned and operated business, so all of the prices listed here on keepcollections.com.au are in Australian Dollars (AUD).

Payment Methods

What payment methods do we accept?

Through our website we accept the following payment methods at checkout.

• Credit card (Mastercard and Visa) through our own online facility
• Afterpay
• PayPal (using the PayPal payment method of your choice)